Jessica Hickok, ARELLO CEO

Jessica M. Hickok

GRI, RCE, CAE, AHWD, C2EX

Experience can be listed on a paper resume, but it does not clearly depict the strong desire to take my experiences to the next level with large regional development projects in the real estate industry. My personal social media profile timelines will tell the story of quality relationships that I have developed in this industry with colleagues, fellow members, association staff, friends, and public figures. It takes years to build credibility and rapport with the aforementioned key leaders, and on paper it does not adequately describe the intangible passion I have for bringing large groups of people together for a common purpose by blending both leadership and management and training others to go forth and do the same. 

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WORK EXPERIENCE

Association of Real Estate License Law Officials (ARELLO)
Chief Executive Officer
2023 - Present

ARELLO is the Association of Real Estate License Law Officials. We are an international membership-based organization with a mission to support jurisdictions in administrating and enforcing their real estate license laws. We support our members through resource materials, events, training, and certification programs and by facilitating collaboration around best practices in real estate regulation.

Oklahoma Association of REALTORS®
Chief Executive Officer
2016 - 2023

As the CEO of this 14,000+ member statewide organization, this role requires the guidance and direction of the Executive Leadership Team and reports to an 89-member Board of Directors. Strong attention to detail is given in managing this $2.4 million dollar operating budget for the 12 functioning core programs of the 501(c)(6) organization and its two subsidiaries of the Oklahoma Housing Foundation, a 501(c)(3) non-profit corporation, and a state 527 group Political Action Committee, governed by each respective Boards of Trustees. In addition, this role oversees the budgets and lines out a vision for a team of professionals of 12+ that handle the Professional Standards Administration, Legal Line, Graduate REALTOR® Institute (GRI) education program, and the Advocacy and Government Affairs departments.

Greater Springfield Board of REALTORS®
Southern Missouri Regional MLS
Association Executive/General Manager
2012 - 2016

In this role, the responsibility consisted of executing a strategic plan in providing a relevant and valuable service for approximately 1,800+ REALTOR® members in a jurisdiction of three counties in Southern Missouri. This included professional standards administration, vendor contract  negotiations, leadership development and training, bylaws enforcement, managing a staff of 10+, and account for a $1.1 million dollar annual operating budget as a 501(c)(6) trade organization. In addition, this position also included managing a second smaller, 56+ member association, the Southwest Missouri Board of Directors in Monett, Missouri as part of a shared services contract with GSBOR.

As leading chair of this regional MLS inception in the Fall of 2013, together with the team, I led seven different associations to regionalize their MLS databases. The SOMO MLS General Manager position was formed to manage the for-profit corporation, to which I was selected out of five qualified candidates to fill. This responsibility ran concurrently with my position as CEO of GSBOR/MLS Springfield REALTORS®, which is the majority shareholder of SOMO Regional MLS. The corporation operates under a unique and successful wholesale model, which included implementing five MLS vendor conversions into one common database and requires a reporting to a fourth board of directors in my tenure as Association Executive/CEO of GSBOR. This role came to a close as I accepted the position to run the state association for Oklahoma.

Dizmang Properties, Inc.
Vice President of Operations
2000 - 2012

REALTOR® broker specializing in investment properties and responsible for the daily operations of the company. This position consisted of managing the budgets and operations of 200+ single-family rental homes, 600+ tenants, and an office staff of five and a maintenance crew of nine. Responsibilities included daily accounts receivables/payables, listings/buyers, contract management, and running a local school of real estate. While I was with this company, I had the privilege to  speak on Property Management at the NATIONAL ASSOCIATION OF REALTORS® Annual Conference every year 2009-2012 alongside my business partner and President of the company, Paul Dizmang. This role came to a close when I chose to take my career path into REALTOR® association management. I continue to have a vested interest in Dizmang Properties, it taught me everything I know about real estate and provided the foundation for my leadership journey. 😊


Education, Certifications, Licenses

University of Oklahoma, Norman, OK, M.A. Organizational Leadership

Missouri State University, Springfield, MO
, B.S. Communication/Organizational Communication, (Minor: General Business)

American Society of Association Executives (ASAE)
, Certified Association Executive (CAE)
National Association of REALTORS®, REALTOR® Certified Executive (RCE)
Missouri Association of REALTORS®, Graduate, REALTOR® Institute (GRI)
National Association of REALTORS®, At Home With Diversity Certified (AHWD)
National Association of REALTORS®, Commitment To Excellence Certified (C2EX)
National Association of REALTORS®, Professional Standards Administrator Certified
National Association of REALTORS®, Campaign Management Programs 1.0 and 2.0

Missouri Real Estate Commission, Broker-Associate Licensee


REALTOR® Association Committee Appointments

  • 2023-Present, NAR Association Executives Committee

  • 2021-2022, NAR Reserves Investments Advisory Board

  • 2020-2020, Single Family Residential Investments Committee

  • 2018-2019, Association Executives Committee

  • 2017-2018, Data Strategies Committee

  • 2016-2016, AE Young Professionals Network (YPN) Advisory Board

  • 2014-2015, Association Executives Committee

  • 2011-2015, Leadership Academy Advisory Board

  • 2012-2013, Strategic Planning REThink Facilitator

  • 2012-2012, Property Management Forum Vice Chair


Other Notable Community Involvement, Achievements, and Skills

Oklahoma State Chamber of Commerce
Board of Directors, 2017-2022

JDRF Oklahoma/North Texas Chapter
Board of Directors, 2020-Present

Association Executives Young Leaders of Tomorrow Award
National Association of REALTORS, 2018

OKCONNECT Leadership Program
Class 10 completed in Spring 2018

Springfield Business Journal
40 Under 40 award recipient in 2011

Greater Springfield Board of REALTORS® Salesperson of the Year
Awarded 2011

I have served on boards of directors for the Juvenile Diabetes Research Foundation (JDRF) from 2008-2015 in both Springfield and St. Louis, Missouri. One of my most treasured accomplishments was starting a chapter of the JDRF in Springfield, MO in 2009 from scratch, raising just over half of a million dollars for Type 1 diabetes research in its first year. In 2017, after relocating to Oklahoma for my current position, I joined the JDRF Oklahoma as a volunteer for activities that take place in our state. During the pandemic year of 2020, we raised over $150K for research when I chaired the annual Hope Gala, a premier event held in Oklahoma City each year.

Real estate management has been a passion of mine since 1999 when I first became licensed to list and sell property. From there, I have built a portfolio of investment properties and managed associations, MLSs, and governing boards. Couple this with an ability to work with governing bodies in understanding the political, legislative, and regulatory processes to get things done. This experience has allowed me to gain knowledge in how to effectively communicate with and manage people and groups. With this longstanding career that I have built, I have found a deeper fondness for organizational alignment, which led to the intense study and completion of the Certified Association Executive (CAE) program in late 2017, when I was awarded the prestigious certification.

I also have the ability and adept skills to twirl a baton. I once competed to place 3rd out of 83 twirlers in a national competition in 1986 at the tender age of 8. It was awesome.

The Hickok Family, 2019

The Hickok Family, 2019