Boundaries Article April 2025
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Spring Forward: Innovation and Renewal in Regulatory Leadership
Spring is a natural time for reflection, renewal, and growth, even if it means one hour less sleep! The season invites us to take stock of what’s working, clear away what’s no longer serving us, and make space for new ideas. In the world of regulatory leadership, it’s no different. Our work demands vigilance and consistency—but it also demands that we remain open to change.
At ARELLO, we’re taking that idea seriously. Our Finance Committee has worked diligently over the past several months to prepare a balanced budget for presentation to the Board in April. While we’re planning for several major initiatives—including significant investments in our technology infrastructure, as outlined in our strategic plan—we’ve approached these priorities with careful financial stewardship. The budget reflects both our commitment to operational excellence and our readiness to support the innovative projects ahead.
As leaders, we often think of innovation as something reserved for startups or tech companies. But innovation in regulation isn’t just possible—it’s necessary. Whether we’re streamlining processes, investing in digital tools, or revisiting outdated policies, there are always opportunities to refresh how we serve the public and the professionals we regulate.
That process doesn’t have to be overwhelming. In fact, it can start small:
Review a legacy policy through a modern lens. What was once a best practice might now be a barrier to efficiency or fairness.
Ask your team what feels outdated or unnecessarily complicated. Often, frontline staff have the best insight into where change is most needed.
Bring in fresh voices. A new board member, a cross-jurisdictional peer, or even an affiliate partner can shed new light on routine issues.
Audit your technology stack. If your systems are slowing you down more than speeding you up, it may be time to explore new solutions—or better training on the ones you already have.
However, renewal also means reminding ourselves why we do this work. The mission of regulatory organizations is rooted in protecting the public interest. That mission doesn’t change—but how we fulfill it should evolve to meet today’s realities.
What does this mean for you, as our members? Significant improvements are continuing to come your way. As you “spring forward” into this new season, I encourage you to think of one process, policy, or mindset in your organization that could use a refresh and then send that to me. I’d love to hear your thoughts and perspective.
Until next time,
Jessica Hickok, RCE, CAE
ARELLO® Chief Executive Officer
